While we understand that plans sometimes change, cancellations have an enormous negative impact on us. We’re not big fans of policies, but the nature of things has led us to ask the following of those who reserve with us:

For first time guests of the Iron Horse House, we will ask for a 25% credit card deposit to confirm your reservation. We will not ask deposits of our regular or returning guests.

For cancellation notices received more than 14 days prior to your scheduled arrival date, we will charge a $25 non-refundable cancellation fee. If we collected a deposit for your reservation, we will deduct the $25 and credit the difference to your credit card.

For cancellations received within 14 days of your scheduled arrival date, you become responsible for the full amount of your confirmed reservation, less any nights that we are able to re-rent. Any deposit that was charged to your credit card becomes non-refundable and will remain credited toward your total invoice. If you shorten your scheduled stay within 14-days of your scheduled arrival or after you’ve checked-in, you will be responsible for the amount of your original reservation. No-shows will be treated as cancellations received within 14 days and will be charged accordingly.

We will also communicate our cancellation policy in writing via your reservation confirmation.